Legal

Privacy Policy

This privacy policy explains how Boro Cars collects, uses and protects information when you use our website or services. We take your privacy seriously and are committed to being transparent about how we handle your data.

Last updated: September 2026

Who we are

Boro Cars is a professional taxi and private hire service based in Scarborough, North Yorkshire. You can contact us at info@boro-taxis.co.uk or by calling 01723 361111.

Information we collect

We may collect the following information:

  • Name, phone number and email address when you make a booking or enquiry
  • Pickup and drop-off location details for journey bookings
  • Application information if you apply to drive for us (name, address, NI number, badge details)
  • Technical information such as browser type and IP address when you use our website (via cookies)

How we use your information

We use your information to:

  • Process and manage taxi bookings
  • Contact you about your booking or application
  • Operate our driver recruitment process
  • Improve our website and services
  • Comply with legal obligations

Cookies

Our website uses essential cookies to remember your preferences (such as your cookie consent). We do not use advertising or tracking cookies. You can control cookies through your browser settings.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with our dispatch system provider (iCabbi) to manage bookings, and with SMS or email service providers to send you booking confirmations. All third-party providers are required to handle your data securely.

Data retention

We retain booking and enquiry data for as long as necessary to fulfil the service and meet any legal requirements. Driver application data is retained for a reasonable period in case of future opportunities, unless you request it be deleted.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data

To exercise any of these rights, contact us at info@boro-taxis.co.uk.

Security

We take appropriate technical measures to protect your information. Our website uses HTTPS and your data is stored on secure servers.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us: